RenewMap - Degraded performance navigating the map – Incident details

All systems operational

Degraded performance navigating the map

Resolved
Degraded performance
Started about 13 hours agoLasted about 6 hours

Affected

Map

Degraded performance from 1:30 AM to 5:13 AM, Operational from 5:13 AM to 7:05 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have been able to reduce the issues being experienced and are monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

  • Identified
    UTC
    Identified

    Some users are experiencing degraded performance loading the page, navigating the map, and performing other actions due to an incident in an underlying service provider.